Shipping

Orders are usually processed within 1–3 working days after payment confirmation. Made-to-measure, bespoke or pre-order items may require additional time.

You will receive an email confirmation once your order has been dispatched.

• Estimated delivery: 3–6 working days.
• Tracking may be provided depending on the carrier.
• Delivery fees are calculated at checkout.
• Complimentary delivery may apply to eligible orders.

• Estimated delivery: 5–10 working days.
• Customs clearance may add additional time.
• Import duties or taxes may apply and are the customer’s responsibility.

• Estimated delivery: 7–14 working days or longer.
• Some destinations may require additional documentation.
• Import duties, taxes and customs charges are not included in the product price or shipping fee.
• We are not responsible for delays caused by customs authorities.

Shipping fees are shown at checkout before payment. Fees may depend on order value, destination, package weight and delivery speed. Promotional shipping offers may change without notice.

When available, a tracking link or reference will be sent to your email address. You can also check your order status through your account if you placed the order while signed in.

Please ensure your delivery address is complete and accurate. VANVORSH is not responsible for failed deliveries caused by incorrect, incomplete or unreachable address details.

If you need to change your address after placing an order, contact us as soon as possible. We will attempt to update the order, but changes cannot be guaranteed once dispatch has occurred.

If your package is delayed or missing, contact us at info@vanvorsh.co with your order number. We will investigate with the carrier and work with you toward a resolution.

Please inspect your order on delivery. If an item arrives damaged, contact us within 48 hours and provide photographs of the packaging and the item. We will advise on replacement, repair or refund where applicable.

For shipping questions, contact:

VANVORSH Email: info@vanvorsh.co Phone / WhatsApp: +233 55 134 5472